Frequently Asked Questions
Everything you need to know about shopping with SAX.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
SAX accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All SAX products come with a standard one-year manufacturer's warranty covering any defects in materials or workmanship.
How can I contact customer support?
Our dedicated support team is available 24/7 via the contact form on our website or through our official support email address.